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Overview
At Chaat Pavillian, customer satisfaction is our priority. While we strive to deliver the best quality food every time, we understand that issues may sometimes occur. Please read our refund and return guidelines below:
✅ Eligible Refunds:
We offer refunds or replacements under the following conditions:
- You received the wrong item.
- Your order was not delivered.
- The item was damaged or spoiled upon delivery.
- Missing items from your order.
To request a refund, please contact us within 2 hours of delivery with:
- Order ID
- Clear photo of the issue (if applicable)
- Description of the problem